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Mobile World Congress features a new series of phones, tablets, and phablets


Feb. 25-28, 2013 in Barcelona, Spain, the Mobile World Congress features the mobile ecosystem which continues to expand at lightning speed, with rapid innovation and new telecom devices and services.

Some key metrics in the mobile economy of today and tomorrow:

  • Global subscribers will grow from 3.2 billion to 3.9 billion from 2012 to 2017
  • 1.3 million jobs in the next 5 years
  • 1.1 trillion Capex spend
  • LTE Growth: 62 million to 920 million 2012 to 2017
  • Ecosystem revenues $9.1 Trillion cumulative between 2013 to 2017

Full Details available in the Mobile Economy Report on 

The conference displayed a parade of new phones, tablets and phablets.  Phablets are a new class of smartphones with screen sizes between 5 and 7 inches.  The phablet market is anticipated to grow in 2013 balancing the needs of portability and usability.

  • ASUS reviews a new Padfone device which is a 4.3-inch smartphone and can be converted into a 10.1 inch tablet.  Achieving more than 63 hours of extended talk time where both devices can share one data plan.  The Padfone will run Android 4.2 operating system.
  • Nokia announced a new 720 and 520 line of Lumia phones in a rainbow of colors running Windows 8 and wireless charging.
  • HP also re-entered the market with Slate 7 running Android starting at $169.00.  For the full press release.
  • Samsung invited guests to the Galaxy S4 which unveils on March 14th, in New York
  • In Barcelona it released the Galaxy Note 8.0 tablet between the existing 7 and 10 inch tablets.

The conference continues until the 28th in Barcelona, Spain.

OSSera is working on Customer Experience Management solutions to monitor Android tablets and phones and overall service quality for Communication Service Providers.  More details to be launched soon.


Consistent processes deliver more than 50 percent greater efficiencies in launching new services


OSSera's Service Quality Management Case Study has been featured in the TMF Case Study Handbook 2012.  The TMF Case Study is only available to TMF Members.


Consistent processes deliver more than 50 percent greater efficiencies in launching new services

Summary: MIMO Tech Co. Ltd. of Thailand is an IT service provider and content aggregator for value- added services such as mobile, broadband and content. The provisioning of value-added services was becoming increasingly complex and more important to its business in terms of remaining competitive and retaining market share. In addition, the value-added services’ architecture was not flexible enough to support dynamic marketing, technological changes and new business models. It turned to a unified service management tool, aligned with TM Forum’s Frameworx suite of standards, to achieve its business transformation. This helped it reduce operating expenditure by 20 to 30 percent through greater efficiencies between service modeling and monitoring. It also continues to see at least a 50 percent improvement in efficiencies in offering new value-added services compared to the way it used to work. These value-added services include customer-facing services like music, SMS/MMS, call management and downloads among others, and resource-facing services like GPRS/GSM, Edge/UMTS and IP.


About MIMO Tech Co. Ltd:


Business Overview

Advanced Info Service (AIS) is the top Thailand mobile telecommunication company with 54% revenue market share. As of December 2010, the Company registered 31.2 million mobile subscribers, representing 45% subscribers market share. With over 20 years of operation, AIS continues to deliver excellent service to Thai community through superior network covered more than 97% nationwide. In addition to the mobile operator business, AIS also have subsidiary companies which are determined to support the core business operation. 

The growing demand of content, application, and mobile internet and wireless broadband are the crucial revenue stream of the telecom business. As, we commit to bring advanced technology and innovation to customers. AIS recently upgraded the technology on the current 2G network to “EDGE Plus” which supports maximum data upload speed of 236 kbps and download speed of 296 kbps with Dual Transfer Mode (DTM) which allows a simultaneous voice call and data connection. In early 2010, we established the subsidiary called MIMO Tech Co., Ltd. (MMT) to operate as a data content aggregator or a pool of content and application which will support various services of AIS and other subsidiaries from the growing consumer demand on mobile data.

Reference AIS for more details.

Our original TMF Case Study is also available here.

Brochures on Service Manager:

InterComms: OSSera Helps CSP Launch 15 New Services per Month!

Click to Download PDF.

Read article on:

About InterComms Magazine

The International Communications Project

International Communications (InterComms) is an authoritative policy, strategy and reference publication for the international telecommunications industry. It is designed to help the key decision makers within the industry to transform their existing business, in terms of regulation, standardisation, optimisation and cost effective mature technology.

InterComms is a co-operative project involving key industry organisations, alliances and forums, providing readers with concise business cases of current technologies that can enhance and strengthen their revenue streams.

InterComms is creating channels between the leading user groups and operators to allow industry to influence the development of global communications, and combined with vendor support provides the readers with the clearest picture of the way to advance within the industry today.

InterComms will be distributed in many formats which will include a 200 page journal, interactive CDs and via this website.

IPTV End-to-End Fault, Performance, Service Planning and Monitoring

IPTV has seen steady growth in the broadband market but with growth there are increasing challenges with customer experience management and overall quality of service.  Some problems include:

“We have a large number of Set-Top-Boxes (STB’s) in one area that cannot boot-up.”

“Some of our subscribers are having video quality issues?!?”

“Some subscribers are encountering video quality issues in one particular channel?”

A single STB is unable to boot-up?”

In the above problem scenarios, the root cause can be anywhere along the end-to-end service chain from the head end to the home.  To determine the root cause there are many options but the question for the service provider is who can provide the most flexible solution which helps to transform their overall business operations.

  • High Performance & Event Volumes - Once a severe problem occurs resulting in an “event or alarm storm” the single-threaded and processor bound architectures reach their limit.  These applications sometimes lose alarms and metrics or slow down to process data.
  • No E2E Network View - A NOC requires a topology view and generally alert displays are not the best way to visualize a unified network view.  Plus often network topologies are not designed by operations but planned by engineering.  There is often a disconnect in knowledge transfer.
  • Effective Alarm Management, Reporting and real-time Analysis - Correlation, Suppression, and Reporting analysis tools are required which capture human expert knowledge. 
  • Real-time Monitoring - Performance Management systems sometimes do not handle real-time performance data where Threshold Crossing Alarms (TCA’s) can be triggered.  Sometimes only historical data is captured and reported upon.  Other solutions can only plot real-time metrics but again no TCA’s are triggered according to KPI/KQI formulas and thresholds.
  • Complex KPI/KQI Definitions - Complex mathematical calculations are required so that formulas can be applied to KPI/KQI’s to be monitored effectively.
  • Trend Analysis - Performance trends can often seem haphazard - hourly, daily, weekly, and monthly moving averages are required for effective monitoring of overall trends to be proactive.
  • High Availability and lack of Fault-Tolerance - Management systems are still architected with primary and secondary HA clusters. Failover times are unacceptable.
  • Lack of visibility to Service and Customer Impact - How to identify customers and services potentially impacted due to changes in the network, to analyze the root cause of problems impacting end-to-end services, to re-use service components as a reference for new service designs



A single Fault Management or Performance Management solution is not enough and will not provide a clear view into root cause analysis of IPTV solutions.

For IPTV a total Service Assurance solution is required.

OSSera’s IPTV probe partnership combined with OSSera’s Service Quality Management functions are required to resolve both Set-Top-Box, Middleware, Video Channel Quality, and other possible problems.

OSSera’s Unified Management  and Data Modeling tool brings together all probe, event, and metrics into a single framework for fault, performance, service quality, and modeling of network topology for root cause analysis.

OSSera's OSS Explorer Platform is unique because of its multi-threaded symmetrically distributed architecture which can provide a 99.999% Fault-Tolerant Service Assurance monitoring solution.

There are different Phases that can be leveraged using this component based approach to End-to-End Service Assurance:

  • Scenario 1: Probes feed data into the OSSera Service Assurance solution
  • Scenario 2: Probes with Network Topology feed the Service Assurance solution.  Network topology can be imported from an existing Inventory system.
  • Scenario 3: Probes, Network Topology, and fault alarms can be gathered from network elements, Element Management Systems (EMS), or existing fault management systems via OSSera’s Data Mediation Platform (DMP).
  • Scenario 4: Probes, Network Topology, fault events, and performance metrics can be gathered from network elements, EMS, or existing performance management systems via OSSera’s DMP.

Download our latest solution brochure to see how OSSera can help.

Green IT - Billions of kWh's and Counting!

Green IT is a major concern for service providers as they look forward to storing more content, managing and monitoring the resources required to operate these data centers, networks, and services.  More mobile and broadband content is being stored in the cloud by the minute.  We have SaaS, IaaS, BaaS, xaaS.... continuing to drive a worldwide need for significant investment in the cloud.

Problem Statement from "Introduction to Green IT" :  

Why Data Centers?*
  • Highly energy-intensive and rapidly growing
  • Consume 10 to 100 times more energy per square foot than a typical office building
  • Large potential impact on electricity supply and distribution
  • Used about 45 billion kWh in 2005
  • At current rates, power requirements could double in 5 years.

Is Green Software Possible?

“More efficient, 'greener' coding strategies could also come from developments in high performance computing. 
The requirement to devise smarter software to exploit parallel, multiprocessor architectures will inevitably mean more efficient use of hardware resources and better coding techniques all round. 
It could even mark a return to the obsessions of an earlier age of software development when resources were scarce - when, indeed, hardware was big, energy inefficient and expensive.”  P. Manchester, The Register, UK

Researcher Nabs $500k to work on "Green Software":

”… if your data center's energy bill is 10% of your operational cost, it makes sense for programmers to write code that will save energy."  David Liu, BYU - from Fast Company


  • For example why buy a 16 CPU server and run software that only leverages 1 CPU...
  • You are wasting the energy required to run 15 CPU's sitting idle... 
  • Case Study:  OSSera's SM runs on the same server as existing software which under utilizes the server...  
    • OSSera's Platform Architecture supports a more green OSS Server Configuration by fully utilizing idle CPU's.
    • The OSSera OSS Explorer Platform has the ability to load balance and maximize server processing due to its symmetrically distributed architecture.
Look for major energy savings...
  • Idle Servers and CPU cores: Some OSS software systems were archtected prior to multi-threaded and symmetrically distributed architectures and concepts.  Systems can be over 10 to 20 years old and have not been overhauled.  Rearchitecting software from a single-threaded to a multi-threaded solution is often cost prohibitive and technically not feasible without signficant investment.  Therefore monitor CPU cores, memory usage, overall efficiency of your OSS... note that for ongoing service expansion to 4G, Cloud, CE/ME, etc... ongoing OSS business transformation is required.
  • Data Collection and Mediation Servers (aka Gateway Servers):  An OSS usually runs on 1 or 2 servers... but data collection servers could take up 20 or more servers and this is the major cost savings in energy.   Since OSSera's Data Mediation Platform is also symmetrically distributed, consolidation of hardware can be applied at the gateway processing level too.
  • Performance Management Servers:  Furthermore legacy Performance Management systems which leverage 5, 10, 20, or more servers can greatly be consolidated by leveraging a symmetrically distributed high performance computing architecture like OSSera's Unified Performance Management platform.
  • Customer Experience Management Servers:  2012 and beyond is the year for Service Providers to mine and get the most out of the data they have and additional data through probes.  This data is hundreds of GB's and requires tremendous high computing power.  For real-time dashboards and analysis of this data a solid and efficient high performance computing architecture is required like OSSera's CEM.
For an ROI - look over your existing OSS infrastructure... how many servers do you need to run your existing FM/PM/SM, etc?  How many CPU's are idle?... then look for ways to leverage OSSera's platform to more efficiently manage this to reduce your kWh count.

*Reference: Introduction to Green 

Greening the Data Center: The IT Industry's Energy Efficiency Imperative

About Green IT and Cloud Computing 2.0 Summit

Green IT Summit 2012 is a one day conference that begins on April 18 and brings together leaders from the private and public sectors to transform the ideas around sustainable information technology generated during the 2010 GreenGov Symposium into actionable plans. It also provides a forum to forge the strategic alliances and partnerships necessary to realize the promise of sustainable IT for federal, state and local agencies.

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About Us  -  OSSera, Inc. is a global provider of Operational Support System (OSS) solutions for IT organizations, service planning, service operations, and network operations.  OSSera's multi-threaded symmetrically distributed platform fully leverages modern multi-core server hardware to provide higher flexibility, reliability, and scalability for service and resource management solutions.  OSSera's products support the TM Forum's suite of standards especially in the area of Service Management, Fault Management, Performance Management, Data Mediation, and Configuration Management.   Meet the management team.

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